We are happy to be offering a bar coded tagging system. This allows all of our tags to be uniform and it ensures all information is present on each tag. Above all, it will make the check-out process very fast and it will allow the consignor to track progress at the end of each evening during the sale. (This is a manual upload that we conduct and it must be done through the internet. Please be advised that the system may not be updated for up to 8 hours following the close of the sale each day.)
Once your registration is complete you will have access to the tagging system. To enter your items, please select your location and then click on the Consignors Homepage link. Here you will log in and select the option to Work with Inventory. All items must be bar-coded. If you need to change information on a label you need to reprint it, you may not write on it. You are always welcome to add an index card to any item to provide further information regarding the product. This often helps larger items sell better.
Please remember that YOU are responsible to check your items to see if they have been placed on a recall list. With new legislation that went into effect Feb. 10th, 2009 it is of utmost importance to verify all items. The law indicates the reseller (that is you, the consignor) is responsible for this. Please remember that The Clothing Tree, LLC is not the reseller...we provide the facility for the sale of your items...we do not own your items; therefore, you are the reseller. There are now serious legal actions that can be taken by the government should you choose to sell a recalled item or an item with an excessive lead content. This includes things like strollers, pack & plays, cribs, as well as toys and clothing for children up to 12 years old. Please note that additional fees will apply if we find your items to be on a recall list. Refer to your Consignor Agreement for details. Here is an easy-to-use website you can use for your reference. You can search by manufacture, category, or date. www.cpsc.gov (U.S. Consumer Product Safety Commission)
There is a minimum price of $1. To improve the quantity of what you sell and make the best use of your time and supplies we recommend that you group smaller priced items together for a higher price. All prices will be in 50 cent increments. When pondering your price consider that 25-35% of the original new retail is average. (Example - You paid $12 for a new pair of pants. You would likely price them at $3-4 for the sale.) There are a couple exceptions to this guideline...we receive A LOT of baby clothing...you will want to price your items slightly lower in this category. If you have a highly desired item you should price it higher than this guideline. Also remember that the "new retail value" of some brands is not typically what you pay in the store because it is usually "on sale". An example might be Gymboree, a new pair of pants may be $28 new retail value. However, most people will not actually pay that much in the retail store with sales, coupons, and credit card discounts. So, remember to base your price on what you would actually pay for the item new and then use our recommended percentage to determine your price.
All tags must be printed on cardstock using normal or high quality printer settings! Please do not use fluorescent cardstock or textured paper. This is a must to ensure accurate scanning of the barcode. Please do not use the draft setting on your printer. This creates the inability for us to scan your tags, causing a delay in check-out (as we manually enter the information) and unhappy customers who may not return to purchase your items at future sales. If the tag looks blurry or faded to you chances are the scanner will not read it and we may have to ask you to re-tag at your drop-off appointment. Using cardstock will also help to prevent tags from being torn during the sale. Wal-Mart sells a small ream of white cardstock in the office supplies section for about $5. Tags may be fastened using strong safety pins (not the little gold ones please) or you may choose to purchase a tagging gun and use that. If you are using a tag gun, please insert the needle in a seam or in the clothing's tag. If you are using safety pins we recommend that you apply a piece of clear packing tape over the pin to help lessen the chance of would-be-thieves from switching your tag with a less expensive tag.
While you are entering your tags into the computer, you will be asked the category, size, brief description, and price of each item. Remember that the description may help us to match a missing item to the tag so it can be sold. A tag that says "baby toy" will not be helpful in re-matching an item and tag. A tag that says "Fisher Price Red Construction Truck" is much better. Please include the manufacture and primary item color in this description. Additionally, you will be asked if you would like your items to be sold at 1/2 price on final selling day and if you are going to donate your items. We recommend that all items are marked "yes" for half-price, this is the final opportunity of the sale to sell your items prior to donation. It is a good idea to write your consignor number on a piece of masking tape and apply it to each item you are selling. This is not a requirement, but it helps us if the tag becomes separated to identify whose item it is and then we can search your inventory by consignor number to reproduce the tag in order to sell your item.
All clothing needs to be on hangers! For your convenience and to help keep the cost of your supplies low we do accept all types of hangers. Hangers are not returned following the sale; however, if you pick up your items during our Sort and Pick-up times we often have hangers available for you to take home in preparation of the next sale. Additionally, try making a posting for "Wanted: Hangers" on Craigslist or Freecycle. Wal-Mart and other department stores will usually allow you to keep the hangers of the clothing you are purchasing...just ask! Sometimes Wal-Mart and local dry cleaners have a supply of hangers they are planning on discarding and will often give them to you free of charge. If your hanger has a size already marked on it, you may want to try to remove the tab or use a permanent marker and black it out. Consignors who plan to pick-up their items have found it helpful to mark their hangers or tags in a unique way. This helps you to identify your items more quickly at the sorting and pick-up time. For example, some mark their hanger with a specific color of ribbon, tape, or yarn. Others mark their tags with a special small sticker or specific color of cardstock (remember light colors only please for cardstock). Although it is not fool-proof it does seem to help.
If you are putting smaller items such as bibs or onesies in a bag, please do NOT seal the Ziploc. We will be inspecting these items and will provide tape to seal the bag after they are checked. Additionally, if you are a smoker please bring some Febreze with you to your check in appointment so that we may freshen up the clothing if necessary. We apologize for the inconvenience, but some who do not smoke are very sensitive to the smell of it and therefore, it may affect the successful sale of your items.
When you are looking at the front of the garment, attach your tags to the upper right hand side, as pictured below. If you are using a tagging gun, please insert the needle through a seam or if necessary in the clothing tag. The needle can place a hole in some fabrics! If you are interested in purchasing a tagging gun, need replacements barbs or needles, or would like to buy loop pins please click the link at the top of this page for details. The hanger hook should be pointing to the left, like a question mark. (See diagram below.) Please do not hang pants over the hanger. Instead use safety pins to attach them to the TOP of the hanger (as below). By attaching them to the top of the hanger it helps to keep them from sliding to one end of the hanger. Attach 2pc sets so the backs are against each other and held in place with the hanger going through the safety pin. Put the shirt on the hanger then attach the pants.
If you are selling something with small parts, please put the parts in a Ziploc bag and tape the top of the bag closed (so it cannot be easily opened by little fingers). If an item has multiple parts, please place the barcode only on one part. You may use masking tape with your consignor ID number and brief description on the other pieces in case they get separated. Do not place 2 barcodes on 1 item!
Try to tie shoes together in some manner. Yarn, loop pins, or zip ties work well. You may also place shoes in a zipper bag. Try your best to make sure the tag is well attached. Again, you may want to mark one shoe with the barcode and the other with masking tape in case they get separated or the tag falls off.
For other items you may attach the tag directly to the item. Take care not to attach a tag in a manner that will cause the item damage when removed. For example, you would not want to put tape across the front cover of a book or package books together with tape as it will peel off the cover when removed. You would not want to put tape over labels or stickers on toys. For books, place your bar-coded tag on the back cover with a small piece of clear packing tape. You can group books together in a large Ziploc bag or with string criss-crossed around the package. You may cover the tag with clear packing tape if necessary, we can scan through clear tape. Packing tape is a great way to attach tags to plastic toys.
After tagging your items, please have them sorted by gender and size prior to arriving for your drop-off appointment. You may arrive for your appointment anytime between the 15 min timeframe you schedule for. If you run late, we may have to ask you to wait so that we can attend those during their scheduled time first. Thank you for your understanding. You will be at your appointment for about 30-60 minutes depending on the quantity of items. Consignors are required to remain until you have helped us to place all of your items on the sales floor.
Please note that if you are sorting and picking up your items during our Sort and Pick-up times you will need to bring a large box to sort your items into. Items remaining after the specified Sorting and Pick-up time become the property of The Clothing Tree, LLC and will go to donation. We will have our volunteers double check your items prior to your departure from the building. Please collect all of your items first, AND THEN approach the check-out area. Thank you for your cooperation.
If you have any questions please contact us!
When you are looking at the front of the garment, attach your tags to the upper right hand side, as pictured below. If you are using a tagging gun, please insert the needle through a seam or if necessary in the clothing tag. The needle can place a hole in some fabrics! If you are interested in purchasing a tagging gun, need replacements barbs or needles, or would like to buy loop pins please click the link at the top of this page for details. The hanger hook should be pointing to the left, like a question mark. (See diagram below.) Please do not hang pants over the hanger. Instead use safety pins to attach them to the TOP of the hanger (as below). By attaching them to the top of the hanger it helps to keep them from sliding to one end of the hanger. Attach 2pc sets so the backs are against each other and held in place with the hanger going through the safety pin. Put the shirt on the hanger then attach the pants.
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